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Webside Manner

Meaning

Webside Manner is a conceptual term describing the standard of professionalism, empathy, clarity, and trustworthiness a healthcare provider or organization exhibits in all their digital communications and online interactions with patients and the public. It is the virtual-era equivalent of the traditional “bedside manner,” focusing on how clinical information, advice, and emotional support are conveyed across digital platforms. This is a critical factor for establishing and maintaining patient trust in the modern telemedicine and health information environment.