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Insurance Appeal Process

Meaning

The Insurance Appeal Process is the formal, structured procedure established by health insurance companies and regulated by law that allows a policyholder to challenge a denial of coverage for a medical service, treatment, or prescription drug. This multi-step administrative pathway typically begins with an internal review by the insurer and may escalate to an external, independent review by a third party. Understanding this process is clinically and financially vital for patients requiring specialized or high-cost hormonal treatments that are often initially deemed not medically necessary. It is a patient protection mechanism.